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Steps to whitelist MNCM in email system

If you are not receiving an emails from MNCM (i.e. you requested a temporary password but never received it) please try the following options to allow emails from MNCM:

1. Check your spam/junk folders in the event the email was diverted there. If so, then select Never Block Sender's Domain to ensure all future emails will go to your inbox:

2. If you didn't receive the email in your spam/junk folders, add @mncm.org to as a "safe sender" in your email settings and try resetting your password. To add MNCM as a safe sender in Outlook, contact your IT department or use the following steps:

a. On the Home tab in Outlook, click Junk

b. Select Junk E-mail Options

c. Click Add

d. Enter @mncm.org

e. Click OK

Instructions to add @mncm.org in other email systems:

For Google, click here.

For Office, click here.

Questions? Please contact support@mncm.org.

email log-in screen mncm portal outlook password request new password safe senders safe senders list spam/junk folders whitelist

Creation date: 11/22/2019 7:54 AM Updated: 10/22/2020 1:15 PM

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This category is for technical questions related to the MNCM Data Portal and other technical questions.