Steps to whitelist MNCM in email system

If you are not receiving an emails from MNCM (i.e. you requested a temporary password but never received it) please try the following options to allow emails from MNCM:

1. Check your spam/junk folders in the event the email was diverted there. If so, then select Never Block Sender's Domain to ensure all future emails will go to your inbox:

2. If you didn't receive the email in your spam/junk folders, add to as a "safe sender" in your email settings and try resetting your password. To add MNCM as a safe sender in Outlook, contact your IT department or use the following steps:

a. On the Home tab in Outlook, click Junk
b. Select Junk E-mail Options

c. Click Add
d. Enter
e. Click OK

Instructions to add in other email systems:
For Google, click here
For Office, click here

Questions? Please contact  
Creation date: 11/22/2019 7:54 AM      Updated: 10/22/2020 1:15 PM
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This category is for technical questions related to the MNCM Data Portal and other technical questions.